Our Commitment
We want you to be completely satisfied with your 4Kly Pro purchase. If for any reason you're not happy with the app, we offer a straightforward refund policy.
14-Day Money-Back Guarantee: If you're not satisfied with 4Kly Pro, you can request a full refund within 14 days of your purchase — no questions asked.
Eligibility
To be eligible for a refund:
- Your refund request must be made within 14 days of the original purchase date
- The purchase must have been made through our official website (4kly.com) via Dodo Payments
- You must provide the email address used for the purchase
How to Request a Refund
To request a refund, simply email us at support@4kly.com with:
- Your purchase email address
- The approximate date of purchase
- A brief reason for the refund (optional, but helps us improve)
Processing Time
Once we receive your refund request, we'll process it within 3-5 business days. The refund will be credited to the original payment method. Depending on your bank or card issuer, it may take an additional 5-10 business days to appear in your account.
After the Refund
After a refund is processed, your download token will be deactivated and you will no longer be able to download 4Kly Pro. You're welcome to continue using the free version of 4Kly available on GitHub.
Exceptions
Refunds may not be granted in cases of:
- Requests made more than 14 days after purchase
- Abuse of the refund policy (e.g., multiple refund requests)
- Chargebacks initiated without first contacting us
Contact Us
If you have any questions about our refund policy or need assistance, please don't hesitate to reach out to us at support@4kly.com. We're here to help!