Introduction
At 4Kly, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website (4kly.com) and our macOS application (4Kly).
Our Philosophy: We collect only what we need and nothing more. 4Kly is designed to respect your privacy — we don't track your downloads, we don't sell your data, and we don't show you ads.
Information We Collect
When You Purchase 4Kly Pro
When you purchase 4Kly Pro, we collect:
- Email address: Used to deliver your download link and for purchase verification
- Payment information: Processed securely by our payment provider (Dodo Payments) — we never see or store your card details
When You Use the Website
Our website is hosted on Cloudflare Pages. Standard server logs may include IP addresses and browser information for security and performance purposes. We do not use tracking cookies or analytics tools that monitor your behavior.
When You Use the App
The 4Kly application runs entirely on your Mac. We do not collect any data about:
- Videos you download
- URLs you paste into the app
- Your usage patterns or habits
- Any files on your computer
The app may check for updates via our appcast feed, which is a simple version check that contains no personal information.
How We Use Your Information
The information we collect is used solely for:
- Delivering your 4Kly Pro download link via email
- Processing refund requests
- Responding to support inquiries
- Resending download links upon request
Data Retention
We retain your email address and download token indefinitely to allow you to re-download 4Kly Pro at any time. If you request data deletion, we will remove your information within 30 days.
Third-Party Services
We use the following third-party services:
- Dodo Payments: For secure payment processing
- Resend: For transactional email delivery
- Cloudflare: For website hosting and CDN services
Each of these services has their own privacy policies. We recommend reviewing them if you have concerns.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all website traffic
- Secure token-based download authentication
- No storage of payment card information
Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
To exercise any of these rights, please contact us at support@4kly.com.
Children's Privacy
4Kly is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@4kly.com.